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Reference and Support

Troubleshooting Common Validation Problems

Resolve numbering, permission, period, quantity, stock, credit, payment, import, and integration errors safely.

Read the complete validation message, keep the record in Draft, and correct the source condition. Repeated submission without a change can create confusion and will not bypass server rules.

ProblemCheck
No document numberActive series, correct type, fiscal year, counter, and manual-code confirmation.
Access deniedMember role, module permission, and separate action/override permission.
Locked periodDocument date, fiscal-year status, approved correction method, and override reason.
Insufficient or negative stockSelected warehouse, on-hand/reserved/available quantities, source movements, and override policy.
Quantity exceeds sourceRemaining delivered/received/billed/returned quantity and configured tolerance.
Credit limit exceededCustomer balance, limit, payments/credits, and authorized override.
Payment cannot allocateDirection, partner, currency, outstanding amount, payment total, and reversal state.
Import rejectedFile type, headers, date/decimal format, codes, duplicates, and required references.
eFaktura blockedEnvironment, identity, reference catalog, signer, mappings, validation, and UJP response.

Do not work around validation by changing a date, warehouse, partner, item type, or reference to something untrue. If the correct source still fails, save the exact time, company, route, document code, action, and message; remove secrets and contact support.